Business Analyst- Trainer

Employee Type:  Full-Time

Chicago, IL, US

Job Type:  Information Technology
Secondary Location: 
Years of Experience: 

Ryan Specialty Group Underwriting Managers is looking for a Business Analayst- Trainer to join our Chicago, IL office. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career.

Position Summary:

The Business Analyst-Trainer will be responsible for providing end user support and training of RSG’s MGA/MGU Agency management system. 

Essential Functions:

  • Provide end user support and training on a MGA/MGU agency management system.
  • Responsible for troubleshooting application errors or applications not operating.
  • Responsible for isolating problems from symptoms, in conjunction with users to determine solution or alternatives, as well as develop and implement a resolution.
  • Improve user instructions or training when assisting with user errors and problem resolution.
  • Reviews performance of applications programs to ensure program efficiency, program documentation, and to ensure that output meets the needs of user departments.
  • Special Projects to be assigned as needed.
  • 15-25% Travel to our office sites 


  • BA/BS degree in a technology or business related field preferred.
  • 3+ years’ experience in a P&C MGA/MGU business within a comparable position or as a Underwriting Assistant, Underwriter or Fiduciary Accounting.
  • Experience testing MGA/MGU agency management systems a plus.
  • Working knowledge of the P&C MGA/MGU business a must.
  • Previous experience in the design, execution, and management of test plans and test cases.
  • Strong experience with core business applications & processes.
  • Excellent verbal and written communication skills.
  • Extremely detail-oriented.
  • Able to work independently and juggle multiple projects and clients.


Ryan Specialty Group is an Equal Opportunity Employer

Nearest Major Market: Chicago

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