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Lean Automation Manager

Employee Type:  Full-Time

Chicago, IL, US, 60606 Bloomfield, CT, US, 06002 Depew, NY, US, 14043 Fresno, CA, US, 93711 Portland, ME, US, 04105 Elgin, IL, US, 60123 Lake Mary, FL, US, 32746 Philadelphia, PA, US, 19103 Beaumont, TX, US, 77701 St. Paul, MN, US, 55101 Morristown, NJ, US, 07960 Charlotte, NC, US, 28277 Jacksonville, FL, US, 32256 Austin, TX, US, 78730 Minneapolis, MN, US, 55402 Rocky Hill, CT, US, 06067 Minnetonka, MN, US, 55305 Kansas City, MO, US, 64106 Jericho, NY, US, 11753 Hammond, LA, US, 70403 Garland, TX, US, 75040 Hartland, WI, US, 53029 Birmingham, AL, US, 35224 Dallas, TX, US, 75251 Farmingdale, NY, US, 11735 Walnut Creek, CA, US, 94596 Marblehead, MA, US, 01945 Austin, TX, US, 78759 Los Angeles, CA, US, 90071 Hunt Valley, MD, US, 21030 Baton Rouge, LA, US, 70810 Louisville, KY, US, 40222 Tacoma, WA, US, 98402 Sunrise, FL, US, 33323 Naperville, IL, US, 60563 Greenwood Village, CO, US, 80111 Atlanta, GA, US, 30342 Newport Beach, CA, US, 92660 Hamilton, NJ, US, 08690 Westfield, MA, US, 01085 Pembroke, MA, US, 02359 Baton Rouge, LA, US, 70810 Plano, TX, US, 75024 Naples, FL, US, 34102 Houston, TX, US, 77070 San Francisco, CA, US, 94104 Ormond Beach, FL, US, 32176 Burbank, CA, US, 91505 Charlotte, NC, US, 28208 Ft. Wayne, IN, US, 46815 Tampa, FL, US, 33625 Tallahassee, FL, US, 32312 Boston, MA, US, 02110 Broomfield, CO, US, 80021 Springfield, MO, US, 65806 Franklin, TN, US, 37067 Johnstown, PA, US, 15905 Houston, TX, US, 77024 Franklin, MA, US, 02038 New Orleans, LA, US, 70130 San Francisco, CA, US, 94108 Birmingham, AL, US, 35209 Jupiter, FL, US, 33477 Farmington, CT, US, 06032 Coeur d’Alene, ID, US, 83814 New York, NY, US, 10036 Charleston, SC, US, 29403 Los Angeles, CA, US, 90071 New York, NY, US, 10036 Miami, FL, US, 33131 Pittsburgh, PA, US, 15222 Montgomeryville, PA, US, 18936 Las Vegas, NV, US, 89119 Tampa, FL, US, 33607 Lodi, CA, US, 95242 Chicago, IL, US, 60661 Edmond, OK, US, 73034 Tampa, FL, US, 33607 Melville, NY, US, 11747 La Jolla, CA, US, 92037 Eagle, ID, US, 83616 Irvine, CA, US, 92614 Chicago, IL, US, 60603 Atlanta, GA, US, 30326 Edmonds, WA, US, 98020 Coral Gables, FL, US, 33134 Miami Beach, FL, US, 33139 Atlanta, GA, US, 30324 Richmond, VA, US, 23235 Hamilton, NJ, US, 08619 Roseville, CA, US, 95661 Columbia, SC, US, 29204 Bellevue, WA, US, 98005 Miami Beach, FL, US, 33139 Eagle, ID, US, 83616 Conshohocken, PA, US, 19428 Exton, PA, US, 19341 Rock Hill, NY, US, 12775 Nashville, TN, US, 37203 Phoenix, AZ, US, 85054 Huntersville, NC, US, 28078 Beachwood, OH, US, 44122 Tarrytown, NY, US, 10591 Media, PA, US, 19063

Job Type:  Administrative
Secondary Location: 
Years of Experience: 

Ryan Specialty is looking for a Lean Automation Manager to join our team. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. Ryan Specialty has been named one of America’s Most Loved Workplaces by Newsweek, and has been named 2023 Top Insurance Employer by Insurance Business America.

Position Summary:

The Lean Automation Manager is responsible for delivering effective and efficient service delivery in support of the business.  In this role, reporting to the SVP, Head of Business Shared Services, she/he will plan, direct, and work with leadership to align Lean Six Sigma and automation projects with the organizational goals and objectives.  

Essential Functions:

  • Lead the effort to educate and create a culture in the organization that leverages Lean Six Sigma and Automation.
  • In concert with RS CIO/COO identify the robotics and AI tools that will be available for the business to use.
  • Standardize and facilitate the development and review of business cases for all Lean and automation projects.
  • Provide strategic day to day direction. 
  • Develop and execute training and communication plans.
  • Organize training programs for colleagues in basic terminology and approach to runs successful process improvement & automation sessions. 
  • As processes are standardized, work with business, operations, and CIO organization to embed robotics and AI to appropriate processes to optimize outcomes. 
  • Develop an approach to capture and store relevant data to drive fact-based process improvement efforts.


  • Bachelor’s degree with a minimum of 15 years of experience in a leadership role within Lean and Automation efficiency space.
  • Experience developing vision, establishing direction, and building commitment across the enterprise.
  • Proven ability to attract and retain talent as well as motivate in a team-oriented, collaborative environment.
  • Demonstrated ability to effectively communicate interpersonally with individuals and groups as well as strong client and stakeholder management skills.
  • Strong project management skills.
  • Background in leading effective change management
  • Decisive and persuasive with a bias for action
  • Proven self-starter, critical thinker, and strong communicator
  • Consensus builder with a servant vs. autocratic leadership style
  • High EQ that builds loyalty with all constituents
  • Strong written and oral communication skills
  • Team oriented and ability to effectively handle opposing views.
  • Strong conceptual skills
  • Ability to “stand up and be counted” with strength to push back.


Ryan Specialty is an Equal Opportunity Employer.
We are committed to building, growing, and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization and throughout the insurance industry.
We aspire to cultivate a company that is both inclusive and equitable, where every employee is recognized and assessed based on their performance and contributions.
We strive to harness our differences and commonalities to better serve our clients, trading partners, workforce, and communities.

How We Support Our Teammates 


Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional wellbeing goals. In addition to our comprehensive benefits package, we encourage a diverse workforce that allows you to manage your wellbeing and work/life balance. We understand that you have a life outside of work. That's why we offer paid time off for vacation, sick and personal days. In addition, we offer paid parental leave and paid company holidays.  


Ryan Specialty values a diverse workplace where all colleagues feel empowered to be their authentic selves, and we are proud to be an equal-opportunity workplace. Ryan Specialty provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Ryan Specialty is committed to a diverse workforce.  


The target salary range for this position is $190,000.00 - $200,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The base pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website 


We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at 


The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Nearest Major Market: Chicago

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