Production Associate - RTS

Position Summary:

Provides strong administrative support for Broker team to facilitate the process of market placement, client service, and account processing.

Essential Functions:

• Inputs and updates new and current client information in all required systems.
• Prepares documents, spreadsheets and a variety of insurance forms including endorsements, invoices and other documents
• Follows up with clients and underwriters, as needed, for necessary information.
• May process claim notifications and work with Premium Accounting on client issues.
• Provides general administrative assistant support for Broker Team.
• Other Relevant duties as assigned.

Education/Experience/Skills:

• Associate’s degree preferred. Relevant experience considered.
• Solid office experience in and administrative role/
• Additional training or coursework in office administration, software and/ or office machines desirable.
• Critical attention to details, customer service needs, and Broker Team needs.
• Ability to manage workload with minimal supervision.
• Proficient in Microsoft Office including Word, Outlook, and Excel
• High level of communication skills, both oral and written.
• Proven track record of being a team player.
• Flexibility in workflow priorities as business needs change.
• May be required to have and maintain a valid driver’s license.

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