Apply now »

Program Manager (BSS)

Employee Type:  Full-Time

Chicago, IL, US, 60606

Job Type:  Information Technology
Secondary Location: 
Years of Experience: 

Position Summary:

The Program Manager oversees the overall performance of the E&S Program. The Program Manager will lead the program and be responsible for the departments overall premium growth, retention, and profitability. The Program Manager will work closely with the CEO and Vice President to establish tactical and operational planning of the department in meeting RSG’s overall vision. 

Essential Functions:

  • Develop, prioritize, and execute new and renewal business strategies and goals to achieve profit and growth objectives. Monitor the ongoing effectiveness and impact of these strategies making adjustments as needed. 
  • Review accounts and give final approval of the pricing on these accounts 
  • Oversee and serve as the main point of contact for internal and external underwriting audits and ensuring compliance with guidelines.
  • Recommend, develop and approve new products, forms and coverage enhancements.
  • Develop underwriting guidelines, policies, and procedures.
  • Manage, coach, and develop the Underwriting staff to develop an effective level of underwriting expertise. Foster the skills of Underwriters in identifying and developing new business opportunities.  
  • Establish interdepartmental and member / insured / agency relationships.
  • Improve work processes, procedures and production.
  • Analyze and report to the CEO and Vice President on ISA’s E&S program performance. 
  • Work with the Marketing Department to develop marketing campaigns to advance our presence and industry specialization.  
  • Collaborate with numerous departments such as risk management, claims, operations, and IT, all of whom participate in the oversight of the business. 
  • Gather and assess competitor offerings to evaluate product differentiation and completive advantages. 
  • Delegate UW Authority to staff based on the authority granted to him/her by the CEO or Vice President.


  • Bachelor’s degree in insurance, business administration or related fields.
  • AU or CPCU designation preferred.
  • Excellent underwriting, analytical and problem-solving skills that have been developed over 10+ years of insurance and E&S underwriting experience
  • A deep understanding of the Human Services Provider industry
  • Ability to think outside the box, and apply a very creative thought process to construct solutions for our clients
  • Experience in analyzing and handling complex loss sensitive casualty business.
  • Strong coverage knowledge and ability to manuscript coverage as needed.
  • Advanced working knowledge of Commercial P&C/E&S products and insurance concepts, UW processes and procedures, laws and regulations, terminology, and concepts
  • Strong organizational skills, work ethic and keen attention to detail
  • Excellent communication skills that energize and engage brokers, clients and colleagues and the ability to convey a vision and client-focused solutions
  • Ability to present and negotiate complex agreements/concepts with brokers
  • Ability to work effectively under tight deadlines
  • Excellent people skills and supervisory experience 
  • Self-starter, able to manage teams and projects independently 
  • Strong financial skills required in order to evaluate risks, exposures & coverage issues 
  • Ability to relate with others in order to accomplish job responsibilities and objectives while fostering a positive teamwork environment
  • Home state insurance producer’s license is required 


Ryan Specialty is an Equal Opportunity Employer

Nearest Major Market: Chicago

Apply now »