Digital Solutions Scrum Master

Employee Type:  Full-Time

Depew, NY, US

Job Type:  Information Technology
Secondary Location: 
Years of Experience: 

The Connector, a division of Ryan Specialty Group is looking for an experienced Digital Solutions Scrum Master to join our Buffalo,  NY office. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career.

Position Summary:

The Digital Solutions Scrum Master will support strategic business initiatives to deliver and maintain a digital insurance engagement and underwriting platform for use by Ryan Specialty Group (RSG) and its insurance distribution partners. This position will be a vital contributor to our ongoing success. As we look to expand our technical solutions and grow into larger markets, we need an experienced and passionate individual who will be responsible for overseeing the agile scrum process. This role leads and drives the continuous improvement and ever maturing agile scrum practices. The Digital Solutions Scrum Master will have the opportunity to help shape the engineering culture and influence the success of multiple products.

Essential Functions:

  • Responsible for organizing and facilitating the activities of the Scrum Framework.
  • Will lead initiatives in regard to removing impediments or guiding the team to remove deterrents. 
  • Collaborates with the team and product owner. 
  • Supporting the Product Owner with grooming and maintaining the product backlog.
  • Visualize, manage and see through resolution project risks and issues.
  • Recommend process improvements.
  • Support the use of forward-utility focused metrics and reports.
  • Will Facilitate discussion, decision making, and conflict resolution during the execution of the agile development process.
  • Assist with internal and external communication, including improving transparency, and radiating information.


  • Bachelor’s degree in Computer Science or equivalent experience.

  • 3-5 years of experience in playing the Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.

  • Knowledge of other Agile approaches: XP, Kanban, etc.
  • Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
  • Knowledge of lean product development techniques and concepts, such as WIP limits, theory of constraints, controlling and monitoring queues, batch size reduction, cycle times, managing flow of work in the presence of variability, and decentralizing control.
  • Excellent interpersonal communication skills, both verbal and written.
  •  Demonstrated ability to explain intricate and complicated concepts and ideas.
  • Demonstrated ability to work well with other divisions and departments.


Ryan Specialty Group is an Equal Opportunity Employer

Nearest Major Market: Buffalo

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