Apply now »

Assistant Vice President, Claims - RSGUM

Employee Type:  Full-Time

Rock Hill, NY, US, 12775

Job Type:  Management
Secondary Location: 
Years of Experience: 

Position Summary:

The AVP of Claims, will provide strategic direction, leadership and oversight to the claims department.  The position will have the responsibility for working with Third Party Administrators and carrier partners to ensure that claims are handled fairly and promptly.  The position will also oversee execution of corporate strategic initiatives in accordance with company policy and established goals and objectives.  

Essential Functions:

  • Leads strategic and logistical planning for the claims department and management of associates or leaders and teams. including performance, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions.
  • Provide technical and expertise and oversight to the claims staff in the analysis and handling of coverage issues
  • Responsible for vetting, development and oversight of panel counsel and claims TPA for Excess and Surplus lines program
  • Manage and monitor the appropriateness of reserve increases on claims across all programs
  • Oversight and management of the CAT call process and monitoring of the resulting claims
  • Conduct training for claims staff, TPA claims adjusters and Underwriters on current trends and facilitate both internal and external partnership calls to discuss issues of concern. 
  • Assist in the further development of the claims screen in Tech to ensure all necessary information is accounted for on behalf of all programs
  • Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes
  • Provides leadership in understanding and interpreting industry data and trends for a broad range of audience.
  • Work in a cooperative manner with other departments.
  • Train new employees 
  • Assist with special projects, reports and assignments that may be required by the Claims Department.


  • Bachelor’s degree from an accredited University or College
  • Minimum of 10 years’ experience in leading a claims team
  • Excellent written and verbal communication skills
  • Ability to multi-task and work under pressure
  • Customer service oriented 
  • Proficient in Microsoft Office including Word and Excel 
  • Master proprietary software (TECH)


Ryan Specialty Group is an Equal Opportunity Employer

Nearest Major Market: Middletown

Apply now »